What Does 'True Group' vs. 'Franchise' or 'Worksite' Insurance Mean?

Updated July 9, 2026 6 min read

Two coworkers can both say they have “insurance through work” and still be holding completely different kinds of contracts. The label on the enrollment form rarely explains which one they actually got.

The short answer

“True group” insurance means the employer holds a single master policy, and each employee is a certificate holder under that one contract. “Franchise” or “worksite” insurance, by contrast, means each employee actually owns an individual policy, and the employer’s role is mostly limited to arranging payroll deduction and group pricing. The practical difference shows up most in what happens to coverage when someone leaves the job.

How true group coverage is structured

Under a true group arrangement, the employer is the actual policyholder, and the insurer issues one master contract covering everyone who’s eligible and enrolled. Employees receive a certificate of coverage rather than an individual policy, and the terms are set collectively for the whole group rather than negotiated person by person. This structure is common with basic life and disability insurance offered as a standard workplace benefit, and it’s often why enrollment can happen without individual health questions, at least up to a certain coverage amount.

How franchise or worksite coverage differs

In a franchise or worksite setup, each participating employee is issued their own individual insurance policy, even though the employer set up the offering and may negotiate a group rate or simplified underwriting. Because the policy is individually owned, its terms, and sometimes its insurance premium, can be underwritten based on that person’s own health or circumstances rather than the group as a whole. This structure is common in voluntary benefits sold alongside a standard package, where an employer offers access to coverage but isn’t the actual policyholder.

Why portability differs between the two

This is where the distinction tends to matter most in practice. Because a true group certificate exists under the employer’s master policy, coverage generally ends or becomes very limited once employment ends, sometimes with an option to convert to an individual policy at a different cost. An individually owned franchise or worksite policy, on the other hand, generally belongs to the employee outright, meaning it can often continue on the same terms after a job change, since the contract was never tied to that specific employer in the first place.

What to weigh when comparing the two

Understanding which structure applies matters for the same reason it matters when choosing between two similar credit cards or comparing any two products that look alike on the surface: the fine print determines what happens later, not just what’s true today.

The takeaway

The paycheck deduction looks the same either way, but the underlying legal structure determines who owns the coverage and what happens to it if the job ends. Reading the enrollment materials for the actual policy structure, rather than assuming based on the word “group,” is the only reliable way to know which one applies.